PRIVACY POLICY

Data controller and contact

EUTOPIA is the data controller responsible for processing your personal data in connection with this website and our services. For any questions about this Policy or your data, you can contact us at INFO@EUTOPIAGOLF.COM.​

Personal data we collect

Depending on how you interact with us, we may collect:

• Identification and contact details (name, email, phone number, country, billing details).​

• Booking and stay information (travel dates, accommodation details, golf rounds, special requests).​

• Event participation data (tickets or registrations, seating preferences, feedback).​

• Technical and usage data (IP address, device type, browser, pages visited, cookies and similar technologies).​

• Communication preferences and marketing consents.​

How we collect your data

We collect data in the following ways:

• Directly from you when you fill out forms, request information, make a booking, subscribe to a newsletter or contact us.​

• Automatically through cookies and similar technologies when you navigate our website.​

• From trusted partners such as payment providers, booking platforms or event ticketing tools, where permitted by law.​

Purposes and legal bases

We process personal data for:

• Managing enquiries, bookings, payments and customer support (performance of a contract or pre-contractual steps).​

• Operating the website, improving user experience and ensuring security (legitimate interests).​

• Sending marketing communications about EUTOPIA golf packages, events and curated experiences, where you have given consent or where allowed by law (consent or legitimate interests).​

• Complying with legal obligations, such as accounting and tax requirements (legal obligation).​

Cookies and similar technologies

Our website uses cookies and similar technologies to enable core functionality, remember your preferences, analyse traffic and measure performance. For more detailed information, including the types of cookies used and how to manage your preferences, please see our separate Cookie Policy.​

Sharing of personal data

We may share personal data with:

• Accommodation partners, golf courses and event venues strictly as necessary to provide the services you book.​

• Service providers such as payment processors, IT hosting, analytics and email platforms, acting under our instructions and subject to confidentiality obligations.​

• Public authorities or other third parties where required by applicable law or to defend our legitimate rights.​

International transfers

Some of our service providers or partners may be located outside the European Economic Area (EEA). Where this is the case, we will ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms required by data protection law.​

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised in accordance with our retention guidelines.​

Your rights

Subject to applicable law, you may have the right to:

• Access your personal data and obtain a copy.​

• Rectify inaccurate or incomplete data.​

• Erase your data (“right to be forgotten”) in certain circumstances.​

• Restrict or object to specific processing, including direct marketing.​

• Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.​

• Lodge a complaint with the competent data protection authority, in particular in the EU Member State of your habitual residence, place of work or alleged infringement.​

To exercise your rights, please contact INFO@EUTOPIAGOLF.COM.​

Data security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. While no system is completely secure, we continually review and improve our security controls.​

Minors

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal data from minors without appropriate consent when required by law. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.